Privacy Policy
Ondrick Natural Earth LLC (“we,” “us,” or “our”) operates the website https://www.ondricknaturalearth.com (the “Site”). This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. By using the Site, you agree to the practices described here.
Effective Date: August 25, 2026 Last Updated: August 25, 2026
Who We Are and How to Contact Us
ONDRICK NATURAL EARTH, LLC. 729 Fuller Road, Chicopee, MA 01020 Email: ondrickmarketing@gmail.com Phone: 413-594-8803
For any privacy questions or requests, contact us using the details above. We are the party responsible (“controller”) for the personal information described in this policy.
Information We Collect
Information you give us directly. When you submit a contact form, request a quote, or subscribe to our newsletter, we collect the information you provide – typically your name, email address, phone number, mailing or project address, and any details you include in your message (for example, the type of material, project scope, or delivery location).
Information collected automatically. When you visit the Site, our analytics and advertising partners automatically collect technical information through cookies, pixels, and similar technologies. This may include your IP address, device and browser type, pages viewed, referring website, links clicked, and general location (city/region level). See Section 6 for details on cookies and tracking.
Information from third parties. We may receive information about you from advertising platforms (such as Google and Meta) and from our customer relationship management (CRM) tools when you interact with our ads or are matched to an existing record.
How We Use Your Information
We use the information we collect to:
- Respond to quote requests, questions, and other inquiries;
- Provide pricing, product availability, and delivery information;
- Send marketing and promotional emails you have signed up for (see Section 5 for opt-out rights);
- Operate, maintain, and improve the Site and our services;
- Measure and improve the performance of our advertising on Google and Meta;
- Build and manage records in our CRM to follow up on leads and serve existing customers;
- Detect, prevent, and address fraud, security issues, and technical problems;
- Comply with legal obligations and enforce our agreements.
We do not sell your personal information for money. However, our use of advertising cookies and pixels may qualify as “sharing” or a “sale” under certain state laws (see Section 8).
How We Share Your Information
We share personal information only as described below. We do not rent or sell contact lists.
- Service providers. We share information with vendors who perform services on our behalf, including our email marketing platform (e.g., Constant Contact), our CRM provider, website hosting, and analytics providers. These vendors are permitted to use the information only to provide services to us.
- Advertising partners. We use Google and Meta (Facebook/Instagram) advertising pixels, which allow those platforms to receive information about your interactions with our Site for measurement and retargeting.
- Legal and safety. We may disclose information if required by law, subpoena, or court order, or to protect the rights, property, or safety of our company, customers, or others.
- Business transfers. If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Email Marketing and Your Choices
If you subscribe to our newsletter or otherwise opt in, we will send you promotional emails. Every marketing email includes an unsubscribe link, and you can opt out at any time by clicking it or by emailing us at info@ondricknaturalearth.com. We honor opt-out requests promptly, consistent with the CAN-SPAM Act. Note that even after you opt out of marketing, we may still send you non-promotional messages related to an active quote, order, or delivery.
Cookies and Tracking Technologies
We use the following categories of cookies and similar technologies:
- Essential cookies – required for the Site to function.
- Analytics cookies – such as Google Analytics, which help us understand how visitors use the Site.
- Advertising cookies – such as the Google Ads and Meta pixels, which help us deliver and measure ads and show relevant ads to you on other sites and platforms.
You can control cookies through your browser settings and opt out of certain advertising cookies through [Google Ads Settings], the [Digital Advertising Alliance opt-out], and your Meta ad preferences. Disabling cookies may affect how the Site works. If we display a cookie consent banner, your choices there also control non-essential cookies.
Data Retention
We retain personal information for as long as needed to fulfill the purposes described in this policy – for example, to respond to your inquiry, maintain our customer records, and comply with legal, tax, and accounting requirements. When information is no longer needed, we take reasonable steps to delete or de-identify it.
Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information. Even though we primarily serve Massachusetts and New England, our website is publicly accessible, so we honor the following where they apply.
All visitors. You may request access to, correction of, or deletion of the personal information we hold about you, and you may opt out of marketing emails at any time.
California residents (CCPA/CPRA). If you are a California resident, you may have the right to know what personal information we collect and how we use it, to request deletion or correction, and to opt out of the “sale” or “sharing” of personal information (which, as noted, can include advertising cookies). We will not discriminate against you for exercising these rights. To opt out of advertising-related sharing, adjust your cookie choices or contact us at ondrickmarketing@gmail.com.
How to exercise your rights. Email ondrickmarketing@gmail.com with your request. We will verify your identity before responding and will reply within the timeframe required by applicable law. You may use an authorized agent to submit a request on your behalf.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
The Site is intended for a general business audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, contact us, and we will delete it.
Third-Party Links
The Site may contain links to third-party websites (such as manufacturer or supplier sites). We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above and, where appropriate, provide additional notice. Your continued use of the Site after changes take effect constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
ONDRICK NATURAL EARTH, LLC. 729 Fuller Road, Chicopee, MA 01020 Email: ondrickmarketing@gmail.com Phone: 413-594-8803